Regardless of your business, your relationships with your customers are your greatest asset in a tough economy. Today, many organizations are looking at ways to become more client-centric, using supporting technologies such as customer relationship management (CRM) software. But, with all the CRM solutions available today, it can be difficult to know where to start in determining which solution best fits your needs?
The right CRM solution can embed best practices unique to your industry, work with your company's specific business processes, help you keep pace with rapid changes in your business and market, deliver quantifiable business results, and mitigate expense and risk for your business.
Whether you’re in services or manufacturing, Aptean offers CRM solutions that meet your customer relationship needs and help you increase your competitive advantage:
WHO IT’S FOR
Pivotal CRM is a complete service automation system that helps you capture, manage, and quickly resolve customer service and support requests, without losing sight of up-selling and cross-selling opportunities..
HOW IT’S DIFFERENT
Flexible Pivotal CRM technology enables you to rapidly and cost-effectively implement a system that automates even complex, unique service processes. Give your service team the ability to resolve customer inquiries in a personalized, but repeatable manner that accelerates incident resolution and improves customer satisfaction.
WHY YOU NEED IT
If you are ready to take your organization to the next level, Pivotal CRM is positioned to get you there by aligning your business processes with the technology needed to optimize your operations so you can set your sights on bigger things. Build, grow and drive your business forward with CRM that maps to your customers’ needs.